Nashville Skyline VoIP

VoIP

Network Solutions Group, LLC has teamed with Dalcon Communication Systems, Inc., a Nashville based IP/Telephony Company, to provide a highly scalable IP-Based Phone System that integrates with your existing computer network and offers unparalleled benefits.

Below are some of the key offerings from moving to an IP Based Phone System. They represent the true bottom-line reasons why IP-based phone systems have taken such a strong position in the industry.

Ease of Management:

  • Easily make moves, adds and changes to your digital phone network without having to place orders or even involve vendors.
  • Any authorized administrator can easily make changes such as adding a user or changing preferences via a web browser interface.
  • Reduce physical wiring costs by allowing phones and computers to share one network
  • Each phone number can be fully customized with voice recordings, dial menus, call forwarding and hunt groups.

Integrated Digital Fax Server:

  • Eliminate paper faxes.
  • Receive inbound faxes directly to email as PDF Attachments.
  • Send outbound faxes directly from your workstation.
  • Simplify. Your direct dial number doubles as your personal fax number.

Integrated Conference Call Hosting:

  • Reduce recurring expenses by bringing your conference call hosting services in-house.
  • Give your conference calls a professional touch with personalized voice recordings and greetings.
  • Secure your conference calls with PIN access

Unified Messaging for Voicemails, Faxes and Emails:

  • Eliminate frustrating time spent dialing into your voicemail system to retrieve messages. The Phone System can optionally convert voicemails to compressed sound file attachments that are routed to the user's email inbox (with caller ID in subject line). Now your voicemail, email and faxes are in one convenient inbox!
  • Provides ease of voicemail storage and forwarding.
  • Receive office voicemails directly on your email-enabled phone or handheld device.

Other Features and Benefits:

  • Use interactive voice response to ensure your calls are routed as desired.
  • Use call queues to ensure all calls are answered by a live person.
  • Set up remote and mobile workers with all capabilities of the company phone system, as if they were on a local extension.
  • Use call metrics to increase operational efficiencies. Built-in call analysis and reporting capabilities allows for better allocation of human resources.