Nashville Skyline Right Image

Support

Network Solutions Group employs the most sophisticated technology available in order to provide quick and continuous support to our clients.

Autotask

This web-based tracking system is used by both NSG and the client. Autotask allows the client to constantly submit and follow up on their issues, status, and time billed, as well as maintain steady communication with our staff. By taking this approach, the client always possesses the information required to successfully run their business, while we manage all facets of their Information Technology.

Support Options

We provide support through a variety of flexible options. General requests for service can be made through our main number 615-242-1596, while occasional service and maintenance contracts are also available to maintain the level of support determined.

Project Services

For more complex projects, we will coordinate all necessary elements to bring you a single solution that will deliver value to you and your organization.